AI Driven Customer Journey Intelligence
for Sales, Marketing and Customer Experience

ODAIA analyzes all your customer touchpoints to help you
understand, predict and change your customer journeys.

MULTI-TOUCH ATTRIBUTION FOR ANY CUSTOMER ACTION

UNDERSTAND

Discover how you can tailor the customer journeys to specific segments, establish which journey paths are positive and which lead to issues. 

PREDICT

Predict a segment or specific customer’s next best action, level of engagement or probability of churn.

CHANGE

Journey’s can be evaluated to specific goals while identifying the best way to “reroute” customer journeys towards the optimal path.

Customer

Insights

Visualize data-driven customer journeys and  segments, while setting specific goals to identify the best way to “reroute” customer journeys towards an optimal path.

DISCOVER THE "WHY" BEHIND YOUR CUSTOMER ACTIVITIES AND THE ACTIONS NEEDED TO CHANGE THEIR JOURNEYS 

SIMPLE DATA

INGESTION

Easily integrate your data sources that capture  customer activities including CRM, event logs, ERP, customer experience touchpoints, and more.

CUSTOMER INSIGHTS

Visualize data-driven customer journeys and  segments, while setting specific goals to identify the best way to “reroute” customer journeys towards an optimal path.

PREDICTIONS

Predict user engagement, churn or next best action and who is most likely to abandon their journey and why.

ACTIONS

Drive actions directly back to your CRM, Customer Experience, Omnichannel Marketing Automation tools. 

Intelligence Inc.

ODAIA

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FOR IMMEDIATE RELEASE: 

ODAIA Raises $1.6 Million in Seed Funding Co-led by Panache and StandUp

September 23, 2019

SickKids_Pledge.png

CEO and Co-Founder, ODAIA

Philip Poulidis

Why donating 1% of my startup to The Hospital For SickKids via The Upside Foundation of Canada, is so close to my heart.

May 15, 2019

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CEO and Co-Founder ODAIA

Philip Poulidis

Beyond your expectations: data driven customer journey analysis

March 28, 2019

Great Customer Experiences Don’t Happen by Accident.
Bring together all your enterprise data for unparalleled insights and predictions.